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Beam&Go Wallet Terms and Conditions

These Terms and Conditions govern the use and set out your obligations in using the Beam&Go Wallet Account. We recommend you read these carefully.

By registering to a Beam&Go wallet account, you agree that you have read and understood the terms contain in this T&Cs.

Beam&Go allows registered wallet users to conduct Beam&Go transactions and services. By registering for a User Account, you expressly represent and warrant that you are at least eighteen (18) years of age, with full legal capacity to accept these T&Cs and enter into any transaction.

In order to use our Beam&Go Wallet services, you will need to register for a wallet account by providing your name and telephone number. By creating an account with us, you agree to use the wallet for your own personal and non-commercial use only. You acknowledge and agree that we may, at any time in our sole discretion, refuse to open an account for you. By creating a wallet account, you agree to provide us with current, accurate, and complete information about you and to keep such information updated at all times. You further agree that you will not: (i) use any account other than your own; (ii) access the account of any other user at any time; or (iii) assist other users in obtaining unauthorized access to your Account or the Services, or attempt to do any of the foregoing.

You acknowledge that the telephone number you submit is tied to your wallet account. You understand that you are responsible for maintaining the confidentiality and security of the information related to your account. Other information includes your account password, information pertaining to the methods you use to top up the balance in your account, and information regarding all activity and transactions that are published on your account. In the event there are information changes or concerns, you may go through verification process with our provider.

We may request additional information at any time we consider necessary, including in relation to any suspicious activity related to the transactions or your account. We reserve the right to suspend any transactions on your account pending our review of such suspicious activity. You agree to comply with any security requests we bring to your attention and accept that we reserve the right to terminate your account should you fail to comply with such requests.

You agree that you will not use your account or the services to perform or attempt to perform any criminal or unlawful activity of any sort including, without limitation, money laundering; illegal gambling operations; terrorist financing; fraud; abusive activity; harassing any person; providing unfair, predatory, or deceptive services; intellectual property infringement; or malicious hacking (each, a “Prohibited Use”).

We will only be liable to you for loss or damage that is reasonably foreseeable or caused directly by our gross negligence, fraudulent act, or wilful neglect, resulting in a breach of these T&Cs. Our liability in these circumstances will be limited to an amount that is no greater than the lower of the (a) amount of the disputed transaction and (b) total value of the balance funds in your account as of the date of the occurrence of the event that directly caused the loss claimed.

We may require you to provide additional information such as, but not limited to: unique identification number (government issued identity card number or passport number); e-mail address; gender; date of birth; nationality; occupation; Singapore residential address; and required verification documents, which may include a copy of your government identification card/passport, proof of address, and evidence of the expiry date of your Employment Pass, if applicable.

In the event, we are required to contact you, you agree that we may do so via short message service, electronic mail, or via online communication apps.

If you have any questions, feedback, or complaints, you may contact us via our customer service at customerservice@beamandgo.com or via our livechat support during business hours and provide identifying information such as your name, telephone number, and transaction details.